Sekel Associates, LLC

Sekel Associates, LLC

With headquarters in Minnesota, Sekel Associates, LLC provides superior consulting services for managing the implementation of Warehouse Management Systems in the retail industry, serving both the domestic and international sectors. Sekel Associates, LLC brings a fresh and innovative approach to consulting services, acting as liaison between the end-user and the software provider. Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency. Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service.

As experts in automated retail management systems and distribution, Sekel Associates, LLC is involved in every stage upon client selection of Warehouse Management Systems software from implementation to completion offering continual functional and technical support. Our extensive skills encompass all aspects of implementation and operation, including business requirements definition, development of functional specifications for client approval, system design, and overseeing development teams customizing software to fit specific client needs. Typically, we are on-site at the retailer’s locations handling client contact, providing functional and technical training and support, and resolving any and all troubleshooting issues that arise when the client initiates software usage in a live setting.

Unlike other consulting firms, at Sekel Associates, LLC we possess operations experience in a distribution center at the GM-level. Our associates are well versed in all aspects of multiple location management, from budgeting to productivity to establishing and maintaining business partnerships. We pride ourselves on our proven track record for effectively administering multiple implementations. This is due to effectively directing team members in the development of software modifications to ensure that all business requirements are met within budget restraints and time schedules. In addition, Sekel Associates, LLC has experience with large distribution centers, having been responsible for the successful implementation of a 1.2 million square-foot retail distribution center.

In order to meet the individual needs of clients, Sekel Associates, LLC maintains a wide range of qualifications. We excel in Oracle databases, forms, and reports. Our extensive knowledge base entails host systems interfacing with the Warehouse Management System, including merchandising, purchase order, and planning and allocation systems. Moreover, our functional and technical experience extends to interfacing with third-party conveyers and various unit sorters. At Sekel Associates, LLC we are continually expanding upon our knowledge and services to assist clients with successfully implementing Warehouse Management Systems in multiple distribution centers throughout various locations.

Exceptional functional and technical expertise coupled with extensive industry knowledge makes Sekel Associates, LLC the ideal choice for a consulting firm to manage the implementation of your Warehouse Management System.

Sekel Associates, LLC
8749 Kilbirnie Terrace
Brooklyn Park, MN 55443
(763) 315-3755

ABSTRACT

ABSTRACT

Bonar S. Panjaitan, 18207003
ANALYSIS LEVEL OF SATISFACTION WITH STUDENTS AKOMMRTVI GLOBAL MEDIA SERVICE QUALITY ACADEMIC ADMINISTRATION
PI. Management Department, Faculty of Economics, University Gunadarma, 2010

Key words: service quality, student satisfaction, expected service, perceived service.

Research writing is made to determine the influence of service quality of academic administration on the level of student satisfaction. For that we need a measurement of student satisfaction level of services for the Bureau of Academic Administration determine the factors that are considered important and expected by students so that by improving the performance of these factors will be able to satisfy the student. Thus, Academic Administration Bureau will be able to provide its service and provide appropriate services according to the desired student.

AkommRTVi GlobalMedia demands to increase servicing of student. Because of quality servicing is the most important factor within creating student satisfaction. There is one way to measure the student satisfaction. The way is by analyzing dimensions quality servicing. The dimensions quality servicing are tangibles (direct evidence), reliability (good ability), responsiveness (smart), assurance (guarantee), and empathy (care). The dimensions quality servicing is very effective for every company to watch the level of student satisfaction. Therefore, the aim of this research is to measure student satisfaction which is can be seen into five dimensions of student toward student satisfaction of AkommRTVi GlobalMedia.

To analyze the dimensions quality servicing that is the most influence significantly toward student satisfaction of AkommRTVi GlobalMedia. Besides that, it also inspects the concept how to service student in Bureau of academic .

Based on the result of data analysis, the researcher found several steps to use double regression analysis method. It can be known that from the five dimensions above only have four dimensions to influence significantly toward student satisfaction of AkommRTVi GlobalMedia . The dimensions are tangibles (direct evidence) , reliability (good ability), empathy (care). While, for assurance (guarantee) is not influence significantly. Variable has the most dominant to influence toward student satisfaction is responsiveness variable. To watch the previous result analysis, the management of AkommRTVi GlobalMedia in this case Bureau of Academic (BAA) should measure to struggle and satisfy the student dimensions that is having significant influence toward student satisfaction and maintain to serve the most dominant to influence student satisfaction.

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